Saturday, July 20, 2024

Salesforce data analysis leveraging time-based Splunk lookups

 As a Sales Engineering manager I recently wanted to perform some analysis of customer meeting data from Salesforce - specifically when one of the Architects on the team brought in an overlay. My default tool of analysis is Splunk (he says shocking no one) and while I could write a very long case statement or use a lookup I was left with a challenge. Time. Given a long enough time period, there were Architect to territory alignments that straight up changed OR Architects were temporarily assigned to territories to support gaps in coverage. Regular lookups don't work in this case. What to do?